Installing the Plugin on Windows

You can download and install the plugin on your Windows operating system.

To install the plugin on a Windows (32-bit or 64-bit) operating system, do the following:

  1. In your browser's address bar, type the URL you were given when you received your Device Cloud account, and then on the Sign In page, type your user name and password in the boxes.
  2. If the device you want to access is not connected to your default organization, select Switch organization on the LaunchPad and select the organization to which your device is connected.
    Device Cloud - LaunchPad Switch Org Menu
  3. Click Remote Access.
    Device Cloud - LaunchPad Showing Remote Access Card
  4. On the Remote Device Access page, click the Connect icon of the device to which you want to connect.
    Remote Device Access-New
  5. Note:

    You can connect to a device through a secure tunnel using one of the protocols from the Connection Type drop-down list. For example, see, Creating a Secure Tunnel for an SSH Connection.

    In the Connect window, click CONNECT. If this is the first time you started a secure tunnel, the Download Plugin window opens. LaunchPad detects the operating system on which your web browser runs.
  6. Click DOWNLOAD PLUGIN.
    Device Cloud - Download Plugin
  7. The dra-release-win-OSVersion.msi file begins downloading.
  8. Open your Downloads directory and double-click the file name, or click the file name in your browser download bar, and select Open.

    Depending on what browser you use, you may need to save the file first.

  9. When prompted, allow the program to make changes to your system, and then click Finish.
  10. In the Download Plugin window, click CONNECT.

    The Device Remote Access service starts on your Windows host and is configured to start when the system starts (Startup type is Automatic).