Support Resources
provides a variety of services, including training courses and contact with customer support engineers, along with a website containing the latest advisories, FAQ lists, known problem lists, and other information resources.
Documentation
Device Cloud documents are available in HTML format. For a complete list of available documents, see Device Cloud Getting Started: Where to Find Information.
All documents are available at the following website:
https://docs-dc.devicewise.com
This documentation will be updated as necessary after release. Confirm that you are using the latest version of the documents.
Device Cloud Status Website
The Device Cloud status website is available through the Status website link at the bottom of all pages on the Management Portal. You can subscribe to outage and maintenance notices on the status page.
Customer Support
The Customer Support program is described in the Standard Support User's Guide available at the following website:
https://www.telit.com/support-training/services-technical-support/
To reach Customer Support, see the contact information available at the following website:
https://www.telit.com/contact-us/
Device Cloud 24x7 service outage support is available at +1-847-478-4333 | +1-847-478-4578 for International callers.